Queríamos crear un sitio donde nuestros clientes pudieran comprar múltiples marcas independientes en un envío rápido. Obtenga más información a continuación.

Tenemos 2 opciones de envío diferentes al finalizar la compra. Estándar y expreso. Puedes optar por el envío que más te convenga. Enviamos desde nuestro almacén en Bristol Reino Unido.

Reino Unido

La entrega urgente generalmente te llega en 2-3 días y la entrega estándar es de hasta 5 días,

Resto del mundo

Los plazos de entrega urgente suelen oscilar entre 3 y 7 días laborables y la entrega estándar hasta 14 días laborables.

Missing Items / Parcel Not Received Policy

If an item is reported as missing or a parcel is claimed not to have been received, we will carry out an investigation with our courier and internal team. This may include tracking checks, delivery confirmation review, and verification with the courier.

If the investigation confirms that the item was not delivered or has gone missing in transit, we will issue a replacement for the missing item.
Please note that refunds are not provided for missing-item claims; replacements are the only resolution offered. This policy helps protect both our customers and our business from fraudulent claims while ensuring genuine issues are resolved promptly and fairly.

Theft From Property / Safe-Place Deliveries

If a customer requests that a parcel be left in a designated safe place on their property, the parcel is considered delivered once the courier provides photo evidence or delivery confirmation.

In cases where a customer later reports that a parcel has been stolen from their property, this is treated as a theft. Because a crime has occurred, we require the customer to obtain and provide a valid crime reference number in order for us to proceed with the claim.

Once a crime reference number is provided, we will continue our investigation and, where appropriate, issue a replacement for the stolen item. Refunds are not issued for theft-related claims.