We wanted to create a site where our customers can purchase multiple independent brands in one quick shipment. Find out more below.

We have 2 different shipping options at checkout. Standard and express. You can opt for the delivery which best suits you. We ship from our warehouse in Bristol UK.

We ship order with the Royal Mail

UK

Express delivery usually gets to you in 2-3 days and Standard delivery is up to 5 days,

Rest of the world

Express delivery times usually ranges from 3-7 working days and standard delivery up to 14 working days.

Missing Items / Parcel Not Received Policy

If an item is reported as missing or a parcel is claimed not to have been received, we will carry out an investigation with our courier and internal team. This may include tracking checks, delivery confirmation review, and verification with the courier.

If the investigation confirms that the item was not delivered or has gone missing in transit, we will issue a replacement for the missing item.
Please note that refunds are not provided for missing-item claims; replacements are the only resolution offered. This policy helps protect both our customers and our business from fraudulent claims while ensuring genuine issues are resolved promptly and fairly.

Theft From Property / Safe-Place Deliveries

If a customer requests that a parcel be left in a designated safe place on their property, the parcel is considered delivered once the courier provides photo evidence or delivery confirmation.

In cases where a customer later reports that a parcel has been stolen from their property, this is treated as a theft. Because a crime has occurred, we require the customer to obtain and provide a valid crime reference number in order for us to proceed with the claim.

Once a crime reference number is provided, we will continue our investigation and, where appropriate, issue a replacement for the stolen item. Refunds are not issued for theft-related claims.